ServiceTitan vs Jobber (2026): which fits your shop?

For a shop with 8 techs and 2 people in the office, Jobber Grow costs $3,588 a year at its published annual price. ServiceTitan, at third-party estimates for its Essentials package, would cost $28,800 to $38,400 for the same eight techs before add-ons and implementation. That's an 8x to 10x gap. Whether it's worth closing depends almost entirely on what kind of work you do and how big your office is.

ServiceTitan and Jobber sit at opposite ends of the field service market. ServiceTitan is a deep, quoted, contracted system built for larger trade contractors. Jobber is a published-price tool built for small home service businesses. Owners comparing them are usually at a turning point: a growing Jobber shop wondering if it's time to move up, or a smaller shop that got a ServiceTitan demo and wants a reality check. This comparison uses each vendor's own pricing page, help center and terms, checked October 15, 2026. ServiceTitan cost figures are labelled third-party.

Price at five shop sizes

Jobber publishes everything on its pricing page: four plans priced by user band, three ways to commit, and every add-on.¹ ServiceTitan names its plans (Starter, Essentials, The Works) and says its "per-technician pricing is designed to fit your business", with no figures.² So the only way to compare is to put real headcounts against Jobber's list prices and the third-party ServiceTitan estimates.

The ServiceTitan column multiplies techs by the $300 to $400 Essentials range from Projul, a competitor citing FSM Advisor and ToolEdUp.³ QuoteIQ, another competitor, estimates a monthly minimum of about $1,500, which would put the two smallest shops at $18,000 a year or more.⁴ ServiceTitan's office-seat pricing isn't published, and neither column includes payment processing.

How each one commits you

Jobber lets you choose: no commitment (cancel any time), a 1-year commitment billed monthly (billing continues through the term if you cancel), or annual prepaid (cheapest). Its terms say an annual subscription must be cancelled at least 30 days before renewal.⁵ Grow for 10 users is $299 a month on annual prepaid, $349 on a 1-year commitment and $399 with no commitment, so flexibility costs about a third more.

ServiceTitan's terms live in your signed order form. Its public Terms of Use say ending early means a termination fee equal to all remaining payments.⁶ Third-party estimates put implementation at $5,000 to $50,000 on top.

Who you pay for

This is where the two models feel most different day to day.

ServiceTitan bills managed technicians: anyone delivering revenue-generating work, including service techs, lead and solo installers, comfort advisers and certain subcontractors. Helpers, apprentices and parts runners may not count, but at least one managed tech has to be on every job, and there's a limit on how often you can change a tech's license type.⁷ Office staff aren't what drives the bill.

Jobber counts users, and every login counts: CSRs, dispatchers, the bookkeeper and the owner. Its published bands stop at 15 users; past that you contact sales.

That ratio is a rule of thumb, not a law. A 6-tech shop with a dispatcher, two CSRs and a bookkeeper is at 0.67 and will hit Jobber's next band well before it hires the next tech. Count every login you'll need in a year, including a seasonal CSR and a part-time bookkeeper who logs in monthly, before you compare.

Features: where each one is stronger

ServiceTitan's depth

ServiceTitan's pricing page lists dispatching, scheduling, call booking, invoicing and a pricebook in Starter. Essentials adds mobile estimates and payroll management. The Works adds configurable payroll, advanced reporting, commission tracking and customizable memberships. On top sit eight Pro products: AI Virtual Agent, Marketing Pro, Contact Center Pro, Pricebook Pro, Fleet Pro, Scheduling Pro, Dispatch Pro and Field Pro (formerly Sales Pro), with no published prices.²

For an HVAC, plumbing or electrical shop with 30 techs, a call center and a marketing budget, that depth is the point. Memberships, payroll and commission rules are where larger mechanical shops make or lose money, and ServiceTitan handles them in detail. It's also a large company: about 10,800 active customers and $961 million of revenue in fiscal 2026.⁸

Jobber's simplicity

Jobber's Core plan covers online booking, scheduling, quotes, invoices with online payments and built-in reports. Connect adds automated reminders, automatic payment collection, quote and invoice follow-ups, QuickBooks Online sync, and time and expense tracking. Grow adds quotes with images, reviews and optional line items, job costing, two-way texting and custom automations. Plus adds crew scheduling, custom reports, dedicated onboarding, and includes the three add-ons.¹

Its Client Hub lets customers request work, approve quotes, view appointments and pay invoices, deposits and tips from one link.⁹ That's a polished experience, and one ServiceTitan's pricing page doesn't list.

AI

Jobber includes a custom report builder, suggested automations, Rewrite for client messages and hands-free Voice in the app; the AI Receptionist that answers calls and texts is $29 a month below Plus.¹⁰ ServiceTitan lists an AI Virtual Agent as a Pro product, with no published price. Ask either to demo AI call answering on recordings of your own calls.

Setup and day-to-day

Jobber is self-serve. A small crew can load clients and products and start booking in days. ServiceTitan is an implementation project: business units, job types, pricebook, memberships, payroll rules and reports all need configuring, and someone in your office needs to own the system afterwards. Shops that invest in that get a lot back. Shops that don't often feel they're paying for depth they never use.

Office staff. A new Jobber hire can book, quote and invoice on day one. ServiceTitan gives a trained CSR far more depth, with call booking on every plan and Contact Center Pro available, but most shops plan formal training.

Technicians. Jobber's app follows the same request, quote, job and invoice flow as the office. ServiceTitan's mobile app ties into its pricebook, estimates and managed-technician rules, which suits shops that sell from a flat-rate book on site. If your techs often work without signal, test each app in a basement.

Owners. Jobber's AI report builder answers questions from live data, and Plus adds custom reports. ServiceTitan's advanced reporting is in The Works. Ask each to build a report you actually run every week, live in the demo.

Payments

Jobber publishes its rates: 2.9% + 30¢ for cards, 2.7% + 30¢ for Tap to Pay, 1% for bank payments, plus 1% for instant payouts.¹ ServiceTitan's Payments FAQ says pricing is custom per merchant.¹¹ On $1 million a year of card payments, a quarter-point difference is $2,500, so get ServiceTitan's rate in writing next to the subscription quote.

Which should you choose?

Jobber if you're under 15 users, want published prices and a flexible commitment, do lawn, cleaning or handyman work, or want the simplest system your whole team can learn in a day.

ServiceTitan if you're 25+ techs in HVAC, plumbing or electrical, run multiple crews or locations, have office staff to own the system, and will use memberships, payroll and Pro products enough to justify a quoted, contracted price.

In between, roughly 8 to 25 techs in a mechanical trade, Jobber starts to feel thin and ServiceTitan feels heavy. That's where comparing a third option makes sense. TradesWork is built for that range: published per-tech prices ($79 to $139 a month billed annually), office staff free, month-to-month, with memberships and good/better/best estimates on the middle plan. It costs more than Jobber at every size in the table above except the 2-tech shop (2 × $99 = $198 a month on Pro, against $229 for Jobber Grow), it's newer than both, and its financing lenders aren't connected yet. See TradesWork vs Jobber and TradesWork vs ServiceTitan.

Questions to ask in each demo

Moving between them

Shops move both ways. Growing Jobber shops move up when they pass 15 users, add a call center or a second location, or need memberships and payroll. ServiceTitan shops move down when the bill outgrows the value of the depth they use.

Either way, clients and products or pricebook items are the easy part. Job history is the hard part: Jobber community threads report that past jobs and estimates don't come across in a client import, and users keep paying for the old system to look things up.¹² Memberships and stored cards need a plan too. Going up, ServiceTitan's own onboarding takes competitors' data through spreadsheet templates for customers, equipment, jobs and estimates, plus an A/R template, which you fill in and send to an implementation manager.¹³ Budget a few evenings of spreadsheet cleanup either way: merge duplicate clients, fix addresses and decide which old jobs you actually need. If you're leaving ServiceTitan, find your renewal date and notice window first, and run your own exports while you have full access.